In order to avoid any potential misunderstanding
or misinformation, it is our company policy to communicate "directly" with
the borrower. It's very important that the borrower clearly understand all the
terms and conditions of the Stock Loan program. How the securities based lending
program works, including funding, etc.
This means we have to know the name, street address, email address and personal
telephone number of the borrower. It is our responsibility to communicate
directly with the borrower via email and telephone. We will answer all
questions and address any concerns directly with the borrower.
We will NOT contact the borrower via telephone or email, unless requested and with
We know that the closing is important to both of us. It's in our best interest
to make it a smooth transaction. You, the broker will be paid a referral fee
We are in a much better position to explain, discuss and answer any questions
regarding the stock loan program. Again, this is done to avoid any
misunderstanding or misinformation.